Return Policy – IOThrifty

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Return Policy

Returns
We may accept returns within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, please contact IOThrifty for return authorization with  proof of purchase.

IOThrifty may assess a restocking fee on any returned or exchanged product

Order Cancellations
Specialty orders(orders of non-stocked items or quantities of items beyond IOThrifty's normal stock levels) may be subject to a cancellation fee.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Exchanges
We only replace items if they are defective or damaged.  If you need to exchange it please contact IOThrifty for authorization.

Shipping
To return your product, you should mail your product to: 1114 Federal Rd, Unit C, Brookfield CT 06804.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.